Event Details

Welcome! Please read ALL the information below prior to registering.


Pre-registration is required for all New User trainings so we can give you access to the system and a password before your training. Registration closes 3 business days prior to the training to allow for this process.

*Before your training*

  1. After you complete registration, we email your User Access forms which must be returned to us with the required signatures (your supervisor and your organizations technical contact - included in the email) before your training so we can grant you access to the system. Email forms to [email protected] or fax to 802-847-6213.

  2. Watch for an email from OneCare Admin- [email protected] to activate your account password. (If you don't receive the email, please let us know.)

  3. You will need to follow the steps in the email sent to you to create your own password.

  4. Important - Be sure to log in to Care Navigator before training to ensure you can access it with the password you created.

  5. If you need help, or have any questions, please email or call us and we'll be happy to assist you.

*Day of Your Training*

  • Bring your user name and password with you to the training.

  • Arrive at least 15 minutes prior to training start time.

Thank you and see you soon~

Care Navigator Helpdesk Team - [email protected] and (802)-847-7220 Option 2